Reference

Privacy Policy, Told Straight

One page, plain English: what c777wgu records when you open an account, how your bKash, Nagad or Rocket payment references are stored, and how to get any of it corrected or removed. Access to the platform depends on your local law and eligible regions.

Plain-language policybKash, Nagad, Rocket railsCookie choicesDeletion requests
c777wgu Privacy Policy, Told Straight
SECURITY AND RETENTION

Browse Cookies, Security and Retention

Nothing here is vague on purpose. We keep the data that keeps your account running, drop the rest on a schedule, and explain what went when you ask. Cookies split into two jobs: the ones that hold your sign-in and language choice, and the ones that show us which lobby pages crawl on mobile data. Both clear from your browser settings, though sign-in cookies will be set again the next time you log in.

What we record and why

Your verified number, device type, sign-in times and payment references. We use them to secure the account, trace a transfer and answer you when something looks wrong. Nothing beyond that.

Cookies on phone and desktop

Sign-in and language cookies do the practical work; analytics cookies flag lobby pages that load slowly. Clear both in your browser settings and we simply set the sign-in cookie again next visit.

Account security you control

Your password, your device lock and your one-time code stay yours. We will never ask for an OTP in chat, on a call or by email, and any message that does is not from us.

Keeping it, removing it

We hold records while your account is open, then for as long as local law requires for payment and dispute purposes. Ask for deletion and we remove what we can, in writing.

DATA REQUESTS DESK

Ask Us About Your Data

Reaching the right desk is half the battle. Every policy request starts with the mobile number tied to your account, so have that phone nearby before you write. In-lobby chat suits quick checks, like a wrong email sitting on your profile. Email works better when you want a written record of a correction or a deletion ask. Anything wallet-related, such as a bKash, Nagad or Rocket reference you want mapped to your account or removed from it, goes to verification with the transfer ID pasted in.

In-lobby chat Fastest for a data question you want handled while you are signed in. Have your registered mobile number ready so we can match the account without asking for your password or a code.
Email for written requests Use it when you need a record of a deletion or correction ask. Write from the address on file, tell us which detail is wrong, and keep our reply as your proof.
Wallet verification desk Send the wallet name, the transfer ID and the amount if you want a payment reference checked or removed. We match it to your account before anything on the record changes.

Your Data Questions, Answered

The questions we field most often, answered without the legal padding. If yours is not here, the support desk will take it and reply in writing so you have something to keep.

Your verified mobile number, device and browser type, sign-in timestamps, and the payment references your bKash, Nagad or Rocket transfer creates. We do not keep your wallet PIN or your one-time codes.

Yes. Send the request from the mobile number or email tied to your account, and we confirm it is you before releasing anything. The reply comes in writing and covers what we hold.

Most profile fields you can edit yourself after signing in. For a deletion ask, contact support and we explain what can be removed straight away and what has to stay for legal reasons.

Only what a transfer needs: the wallet name, the reference number and the amount. bKash, Nagad and Rocket handle their own side under their policies, and we cannot see your wallet balance or PIN.

It can. Your account follows the law of the region you use it from, so a move may change which rules apply to the same records. Write to support and we will set out the effect on you.

A small cookie keeps you signed in between visits and remembers your language choice. Clear it and you will be asked for your number and one-time code again, which is the safer habit on a shared phone.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.